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Shipping and Order Processing Guide

Holiday Shipping Schedule

Place your order by these dates to receive it by December 25th.

Southern California

Order By Shipping Method
Monday, December 21st Ups Ground

All other locations

Order By Shipping Method
Wednesday, December 16th *see below Ups Ground
Friday, December 18th 3 Day Select
Monday, December 21st 2 Day Air
Tuesday, December 22nd Next day Air

* UPS Ground Cut Off Time - The 12/16 Ground cut off date is for customers shipping to the east coast only. For accurate delivery dates to your city, reference the estimated delivery date listed in your shopping cart. For instance, since Active Ride Shop is in Southern California, So Cal customers can use UPS Ground until Thursday Dec. 20 and receive their order by Monday December 24th. *UPS does not deliver on Tuesday Dec. 25th. Happy Holidays!

* USPS Cut-Off Time - 12/15 is the order cut-off date for P.O. Box customers. There is no tracking information for USPS shipments so Active Ride Shop recommends using UPS and a physical mailing address to insure your package arrives on-time & safely.

Shipping Policy

  • UPS orders are shipped within 24-48 hours - weekends and holidays excluded
  • UPS services we use do not pick up or deliver packages on weekends or holidays
  • Items ordered together may ship separately
  • Active Ride Shop does not ship internationally, with the exception of Canada
  • Active carries selected merchandise that is restricted from International shipping. If an order is placed with this selected product, you will be notified via email.
  • P.O. Box Addresses are shipped with USPS and can take up to 3 weeks to process. We suggests using a physical address and selecting UPS when possible. PO Box customers can call our Customer Service line to get an update on current USPS processing time at (800) 588-3911.
  • All customer orders under $100 qualify for and have the option to select $8 flat rate economy (UPS Ground) 5-8 day shipping.
  • All customer orders over $99 have the option to ship flat rate economy (UPS Ground) 5-8 day shipping for free.

Signatures are required for the delivery of the following orders

  • All first time orders over $250.00
  • All first time UPS Next Day Air orders
  • All first time orders with different bill to and ship to addresses

* UPS will not deliver a box that is signature required without someone being available to sign for the package. If this is a problem give us a call within 24 hours of placing your order.

Order Verification

  • All suspect orders are subject to verification, this is done for your protection
  • Suspect orders will be held until verified
  • PayPal orders are an exception to verification

Shipping Transit Times

All Estimates Exclude Weekends & Holidays

  • UPS Ground See Chart Below
  • UPS 2 Day Air: 2 - 3 Business Days
  • UPS Next Day Air: 1 - 2 Business Days
  • UPS Next Day Saturday Service: Available Upon Request for Contenental US Customers Only. Please call our Sales Department at (800) 588-3911 for details
  • UPS Exp Air (Alaska, Hawaii): 2 - 3 Business Days
  • UPS US Expedited (Puerto Rico & Guam): 3 - 5 Business Days
  • UPS Standard Canada: 7 - 10 Business Days
  • UPS Expedited Canada: 5 - 7 Business Days

UPS Ground Shipping Transit Times

  • Active suggests the use of UPS Ground as the most reliable/cost efficient method of shipping
  • Canada, P.O. Boxes, and Military Addresses do not qualify for UPS Ground

UPS Shipping Transit Times

Calculating Shipping Costs

  • Place the items you wish to order in your Shopping Cart & View it.
  • Enter the shipping address zip code in the Shipping Options section
  • Select the shipping method you wish to use from the Shipping Method drop down menu
  • The site will also provide an estimated shipping and delivery date