Shipping & Order Processing Guide

Shipping

Shipping Policy

  • Orders are typically shipped within 24-48 hours - weekends and holidays excluded
  • Shipments are not typically not processed or delivered on weekends and holidays
  • Promotional shipping rates and the Select membership rates apply to orders going to the continental US. Additional fees are applied to shipping costs for orders going outside the Continental US.
  • Locations we ship to outside of the continental US are: Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands, and Canada. Additional fees are applied to the shipping rates for those orders.
  • Active carries some merchandise that is restricted from International shipping. If an order is placed with this selected product, you will be notified via email.
  • P.O. Box Addresses are shipped with USPS and can take up to 3 weeks to process. We suggest using a physical address when possible. PO Box customers can call our Customer Service line to get an update on current shipment processing time at (800) 588-3911 (8-5 PM PST).

Shipping Costs

  • All customer orders at or under $74.98 qualify for and have the option to select $8 flat rate US economy (5-8 day shipping). *This shipping option is valid on continental US States only. Other fees apply to orders outside the continental US.
  • All customer orders over $74.99 have the option to ship flat rate US economy 5-8 day shipping for free. *This shipping option is valid on continental US States only. Other fees apply to orders outside the continental US.
  • All other shipping methods will be calculated during checkout after you enter your address.

Shipping Transit Times

All Estimates Exclude Weekends & Holidays

Economy shipping methods placed Monday - Friday after 10 AM PST will ship next business day otherwise will ship same day.

  • Economy US Shipping: 5-8 Business Days

Expedited Shipping method placed Monday - Friday after Noon PST will ship next business day, otherwise will ship same day

  • UPS Next Day Air: 1 - 2 Business Days
  • UPS 2 Day Air: 2 - 3 Business Days
  • UPS 3 Day Select: 3 - 4 Business Days

*All orders placed on weekends and holidays will ship next business day.

map of shipping delivery times.

Orders

Order Verification

All suspect orders are subject to verification, this is done for your protection Suspect orders will be held until verified