What it the Active Ride Shop Marketplace
Active Ride Shop Marketplace is a curated edit of products & brands our highly engaged customer base will love to love. The platform you our amazing customer with expanded and unique products for our vendors, letting you access amazing products we can’t fit in our stores.
How are items shipped/returned/exchanged/canceled?
Your Active Ride Shop Marketplace items will be shipped directly from the Seller and will be typically processed within 2-3 business days. Overnight and second day delivery are not available.
Returns of any unused, unopened, or defective merchandise can be facilitated just like any other product on our site.
Exchanges are not allowed on Active Ride Shop Marketplace items. If you wish to try another size, color or style, you will need to request a refund for the original item and then order the new item from Active Ride Shop.com.
As with all orders made on Active Ride Shop.com, Active Ride Shop Marketplace orders cannot be cancelled after the order has been submitted. If there are items within your order that you would like to return, please contact customer service to initiate return process.
Where can I find tracking information?
Tracking information is sent via email.
Can I use gift cards?
Yes, you are able to use Active Ride Shop gift cards on Active Ride Shop Marketplace products.
How do I become a seller?
If you are interested in selling your products in the Active Ride Shop Marketplace, please contact us at Active Ride firstname.lastname@example.org